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When a Fire Starts in your Residential Home

5/24/2017 (Permalink)

Fire Damage When a Fire Starts in your Residential Home SERVPRO of South San Francisco City/ San Bruno specializes in Fire and Water Damage Restoration.

What do you do when a fire starts?

It can get pretty nerve racking when a fire starts, especially if you do not know what to do.  You can start to panic and waste precious time that is crucial during a fire.  It is extremely important to remember simple steps to ensure your safety along with your families and others during the start of a fire.

When a fire starts be prepared with these tips:

  • Know how to use/operate a Fire Extinguisher
  • Pan Fires- Place the Pan Lid over the small fire
  • Oven/ Microwave Fire- Turn Off and Close Door for small fires
  • Grease Fire-Apply Baking Soda or Salt- Do Not Add Water or Flour to the small fire!
  • Use a Water Hose or Buckets/Pots Full of Water to Extinguish a small/medium fire
  • Call 9-1-1 right away
  • Yell "Fire" and get out right away if fire is uncontrollable
  • Leave your things and Save Yourself, Family and Others
  • Use Stairs not Elevators
  • Exit through Doors, Windows or Fire Escapes right away
  • Never open doors that are Warm or Hot to the Touch
  • Stay Low if moving through Heavy Smoke and Close the Doors behind you
  • If Trapped Stay in the Room with the Door Closed and place a Wet Towel under the Door
  • Use a Wet Towel to help breath in Heavy Smoke
  • Call 9-1-1 Right Away

It is very important to understand and know when you are not able to control a fire.  Whether the fire is small or large know your capabilities and make wise decisions when trying to determine if you can put out a fire without the help of the Fire Department.  Time is of the essence when a fire strikes and safety is always a priority.

Contact  SERVPRO of South San Francisco City/ San Bruno with questions on Fire Losses and Fire Damage Restoration at 650-794-1000. We are here for you.

Did you have a Fire Loss in South San Francisco?

5/23/2017 (Permalink)

Fire Damage Did you have a Fire Loss in South San Francisco? SERVPRO of South San Francisco City/ San Bruno specializes in Residential and Commercial Fire Damage Restoration in the San Mateo County.

What to expect after a Fire


Experiencing a fire loss can be emotionally draining and stressful.  It may get difficult to stay focused and make the right decisions and you can become easily frustrated.  It is extremely important to be there for your loved ones and each other during their time of need, especially when experiencing this traumatic event.   It is very important to try and stay positive and know sometimes recovery can take some time, but will eventually get better. 


Steps to immediately recover after a fire:



  • Have all injuries treated by a medical professional

  • Stay calm and pace yourself

  • Let your family and friends know your safe

  • Speak with the Fire Department to know your home is safe to enter

  • Check your home and take many photos of every room

  • Contact your Insurance Company (if applicable)

  • Determine if your home is still livable

  • Come up with a cleaning plan for your home, contents and textiles

  • Start the Restoration Process

  • Begin building back your home 


When the immediate emergency is over and when you are ready the Healing Process can begin and all the pieces can be put back together again.   Contact SERVPRO of South San Francisco City/ San Bruno for more information on Fire Losses and the Fire Restoration Process at 650-794-1000.  We are always here to help.

Simple Fire Safety Tips for your Family

5/23/2017 (Permalink)

Fire Damage Simple Fire Safety Tips for your Family SERVPRO of South San Francisco City/ San Bruno specializes in Emergency Fire Damage Restoration Services in the San Mateo County.

Prepare your family in the event of a home fire


It is extremely important to prepare your family from an unexpected fire in your home.  SERVPRO of South San Francisco City/ San Bruno wants to implement important fire safety tips, so you and your family will be better prepared in case an emergency fire situation occurs.  



  1. Install smoke alarms to the right number of rooms in your home

  2. Teach your family and children what smoke alarms do and how they sound

  3. Ensure your family knows how to escape from every room in the event of a fire

  4. Have a family meeting spot outside the home in case of an emergency

  5. Come up with a communication plan in the event you cannot find each other

  6. Test the smoke alarms and practice escaping every year

  7. Make sure your family and children know how to call 9-1-1

  8. Teach your family and children how to Stop, Drop and Roll


Contact SERVPRO of South San Francisco City/ San Bruno with any questions regarding Fire Losses and Fire Damage Restoration Services at 650-794-1000.   We are always here to help!

San Mateo County Residents: 24/7 Emergency Water Damage Services

5/17/2017 (Permalink)

Water Damage San Mateo County Residents: 24/7 Emergency Water Damage Services SERVPRO of South San Francisco City/ San Bruno provides 24 hour emergency fire and water damage restoration services in the San Mateo County.

SERVPRO of South San Francisco City/ San Bruno is available 24 hours a day for emergency water damage services.  When you are dealing with water damage, immediate action is crucial.  A delay in dealing with the water damage can greatly impact the severity of the water damage.

 

We answer the phone 24 hours a day ready to help!

We understand that when you call us, you may be feeling confused, stressed, upset and vulnerable.  You will need an expert to guide you through this crisis.  SERVPRO of South San Francisco City/ San Bruno has the specific water damage training and experience to help you through this tough time.

 

What to Expect

When you call us we will ask several questions regarding your water damage emergency.  These questions will help us determine the scope of the damage, the type and quantity of equipment and resources that may be required, including how many trained SERVPRO professionals will be needed.

Our SERVPRO Representative will ask:

  • Your Name and Contact Information
  • The Address of the Water Damage
  • When did the Water Damage Occur
  • What caused the Water Damage
  • How many Rooms are affected
  • The Flooring Type of the affected Rooms
  • Is there Electricity Available
  • Your Insurance Information (if applicable)

Call us now at 650-794-1000 and we will be glad to assist you anytime!

We are here to help 24/7!

San Mateo County Residents: We Specialize in Smoke and Soot Cleanup

5/17/2017 (Permalink)

Fire Damage San Mateo County Residents: We Specialize in Smoke and Soot Cleanup SERVPRO of South San Francisco City/ San Bruno specializes in Smoke and Soot Damage cleanup and remove Pervasive Odor in your San Mateo County Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  


Smoke and soot facts:



  • Hot smoke migrates to cooler areas and upper levels of a structure.

  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

  • The type of smoke may greatly affect the restoration process.


Different Types of Smoke


There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of South San Francisco City/ San Bruno will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:


Wet Smoke – Plastic and Rubber



  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.


Dry Smoke – Paper and Wood



  • Fast burning, high temperatures, heat rises therefore smoke rises.


Protein Fire Residue – Produced by evaporation of material rather than from a fire



  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 


Our Fire Damage Restoration Services


Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.


Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 650-794-1000

San Mateo County Residences: We are Faster to any Size Disaster!

5/16/2017 (Permalink)

Water Damage San Mateo County Residences:  We are Faster to any Size Disaster! SERVPRO of South San Francisco City/ San Bruno provides Emergency Fire and Water Damage Services 24 hours a day in the San Mateo County.

Flooding and Water Emergencies don't wait for regular business hours to occur and neither do we.  SERVPRO of South San Francisco City/ San Bruno provides 24 hour emergency cleaning and restoration services to residential and commercial properties.   

We Are Faster To Any Size Disaster

Flooding and Water Damage is very invasive.  Water can quickly spreads throughout your home or business at any time.  The Water will affect everything in its path, including the walls, floors, ceilings, contents and more.   Immediate action helps to minimize the damages.  Acting fast can save a lot of time and money.  SERVPRO of South San Francisco City/ San Bruno is ready to assist you in your time of need.

Need Emergency Services? Call us 24/7 at 650-794-1000.  We are Faster to any Size Disaster!

Demolition and Removal in Residential and Commercial Properties

12/14/2016 (Permalink)

General Demolition and Removal in Residential and Commercial Properties This is an example of a Clean Water Loss. The entire Ceiling was affected by water. Demolition was required since there was Wet Insulation present.

Why do you need Demolition during Mitigation?

SERVPRO of South San Francisco City/ San Bruno specialize in Residential and Commercial Restoration for Fire, Water and Mold Losses.  We take pride in our work and provide quality service.  During Mitigation we want to save as much as possible and restore materials back to normal.  But unfortunately, at times, that Mitigation requires Demolition because some Materials just can’t be saved and salvaged. 

Examples of Materials that would require Demolition and the Reason:

Drywall: would require Removal because Wet Insulation is present, affected by water for a long period of time or Category of Water, Visible “Mold” Growth Present, Fire Damaged and Burnt.

Insulation: would require Removal because it is non-salvageable when affected by Any Type of Water, Mold or Fire Loss.

Tile: would require Removal because it acts as a vapor barrier covering wood sub-floors, Drywall and Framing.  Tile would have to be removed in order to clean and Dry the Wood Sub- floor or Framing when affected by Water, Mold or Fire; depending on circumstances and Category of Loss. 

Vinyl: No matter what type of sub-floor the Vinyl would have to be removed.  Vinyl acts like a vapor barrier and delaminates when affected by any type of water.  Vinyl would have to be removed in order to clean and Dry the Wood Sub- floor when affected by Water, Mold or Fire; depending on circumstances and Category of Loss. 

Contact SERVPRO of South San Francisco City/ San Bruno when you need to make a decision on demolition during a Fire, Mold of Water Loss at 1-650-794-1000.  We are always here to help!

Saving Hardwood Floors from Water Damage in your Residential Home

12/8/2016 (Permalink)

Water Damage Saving Hardwood Floors from Water Damage in your Residential Home Time is of the Essence when looking to Save your Hardwood Floors from Water Damage. Act Fast and contact your Professionals to start a Drying Plan.

Can my Hardwood Floors be saved from Water Damage?

SERVPRO of South San Francisco City/ San Bruno is asked multiple times if Hardwood Floors can be saved from Water Damage.  Well, for the quick answer, yes! True Hardwood Floors can be saved, but time is of the essence and depending on the circumstances; if any discoloration, delaminating or buckling has already occurred, then the Hardwood Floors may need to be removed and it is important when making decisions about saving, removing or replacing Hardwood Floors, considering the Category of Water and the time of exposure.

What kind of Wood Floors do you have in your Residential Home?

Knowing the kind of Wood Floors that came in contact with the water will help determine if the Wood Floors can possibly be saved or not.   Here are some examples of the Wood Floors in Residential Homes and the possible outcome if affected by water:

Solid True Hardwood Floors: can be successfully saved or salvaged when treated in a timely manner; depending on circumstances.  

Engineered Wood Flooring: can possibly be saved or salvaged if treated in a timely manner; depending on circumstances.  But in most cases this Wood Flooring can be considered non- salvageable and may need to be removed when affected by water.

Laminate Flooring: can be mistaken as wood and is unfortunately considered non- salvageable and cannot be saved; regardless the circumstances and should be removed when affected by water.

When Wood Floors gets saturated by water the moisture travels through that material, the water is absorb by the wood and will keep spreading.  Acting fast to remove excess water and starting a drying plan will stop the spread of moisture; this will help keeping damage to a minimum and can potentially save your Wood Floors. 

Contact your professionals at SERVPRO of South San Francisco City/ San Bruno by calling 650-794-1000 for assistance with your Wood Floors.  We will be happy to help you in your time of need!

 

What Type of Water Loss do you have?

12/6/2016 (Permalink)

Water Damage What Type of Water Loss do you have? Find out where your Water Loss Originated and Properly Mitigate Damages Fast in your Residential or Commercial Property.

The Different Categories of Water Losses for Residential and Commercial Properties

Here at SERVPRO of South San Francisco City/ San Bruno we want you to know the different Types of Water Losses that can occur.  Knowing the Category of the Water Loss can better Prepare You for the Services that may be required to properly mitigate the Water Damage.   Acting Fast to Properly Mitigate the Water Damage in your Residential or Commercial Property can save a lot of time and money.

Category 1- Clean Water

Category 1 Water originates from Sanitary Water Sources. Clean Water Sources can include: Broken Water Supply Lines, Tub or Sink Over Flows (with no contaminates), Appliance Malfunctions involving water Supply Lines, Falling Rainwater, Broken Toilet Tanks and Broken Hot Water Heater Tanks.   Generally Clean Water Losses can be dried in a reasonable time with no complications, however there’s always that chance that it can get a little more invasive depending on the Materials that are affected.   

Category 2- Grey Water

Category 2 Water can originate from Category 1 Water due to length of time.  Grey Water can contain potentially unsafe levels of microorganisms or other organic or inorganic matter.  Some Examples of Grey Water include: Discharge from Dishwashers or Washing Machines, Over Flows from Washing Machines, Over Flows from the Toilet Bowl (with Urine Only), Broken Aquariums and Punctured Water Beds.  In some cases Grey Water can be Cleaned and Dried, but since Grey Water contains some sort of contamination it may require more attention in an invasive way. 

Category 3- Black Water

Category 3 Water can originate from Category 1 and 2 Water due to length of time.  Black Water is Grossly Contaminated and can contain pathogenic and other harmful agents. Some Examples of Category 3 Water Sources include: Sewage, Toilet Back-flows, and all forms of flooding from Seawater, Ground Surface Water and Rising Water from Rivers or Streams, Any Water Sources that are contaminated with Pesticides, Organic Matter and Toxic Organic Substances.  Unfortunately, Any Porous Materials that come in contact with Black Water Should be removed from the Location.   All Black Water Losses are beyond the Drying Point and require invasive mitigation and decontamination.  Once the Residence or Commercial Property is Cleaned and Decontaminated the Structure can be Dried Properly.

If you are experiencing a Residential or Commercial Water Loss Call SERVPRO of South San Francisco City/ San Bruno Now at 1-650-794-1000

Rescuing Your San Mateo County Commercial Property After A Water Damage Event

9/16/2016 (Permalink)

Commercial Rescuing Your San Mateo County Commercial Property After A Water Damage Event Our highly trained crews are ready to respond 24/7 to Commercial Water Damage Events in the San Mateo County.

Flooding and water damage events in San Mateo County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

About SERVPRO of South San Francisco City/ San Bruno

SERVPRO of South San Francisco City/ San Bruno specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Answer the Phone Ready to Help
Call Today - 650-794-1000